SYNC ELECTRIC

Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when using our Services, including but not limited to:

• Name
• Email address
• Phone number
• Physical address or service location
• Project descriptions, scope details, and preferences
• Budgetary or cost-related information submitted for project planning or estimation purposes
• Communications, messages, and correspondence with us

Information Automatically Collected

When you access the Services, certain information may be collected automatically, including:

• Internet Protocol (IP) address
• Device type, browser type, and operating system
• Date and time of access
• Pages visited and interactions with the Services
• Referring website or source

This information is used to maintain system security, analyze usage, and improve the performance and functionality of the Services.

How We Use Your Information

We use personal information for purposes including:

• Responding to service requests, inquiries, and communications
• Providing, operating, and improving the Services
• Coordinating projects, scheduling, and service delivery
• Maintaining internal records and documentation
• Monitoring, securing, and maintaining system integrity
• Complying with legal, regulatory, or contractual obligations

We may aggregate or anonymize information for analytical or operational purposes.

Sharing of Information

We may share personal information in the following circumstances:

• With trusted service providers or technology partners who support the operation of our Services, subject to confidentiality obligations
• When required to comply with applicable laws, regulations, legal processes, or governmental requests
• To protect the rights, property, safety, or security of Sync Electric Inc., our clients, or others
• In connection with a merger, acquisition, restructuring, or sale of assets, where personal information may be transferred as part of the transaction

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

Depending on applicable law, you may have the right to:

• Request access to the personal information we maintain about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain personal information, subject to legal or operational requirements
• Opt out of non-essential communications

Requests may be submitted using the contact information provided below.

Cookies and Tracking Technologies

The Services may use cookies or similar technologies to support functionality, security, and analytics. You may manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Services.

Third-Party Links

The Services may contain links to third-party websites or services. Sync Electric Inc. is not responsible for the privacy practices or content of third parties. We encourage users to review the privacy policies of any third-party sites they visit.

Minors' Privacy

The Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18 years of age. If we become aware that personal information has been collected from an individual under 18 without appropriate authorization, we will take reasonable steps to delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the Services with an updated effective date. Continued use of the Services after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact: